Trusted by 150+ businesses

Change is Hard. We Make IT Easy.

UCAdvisors is a technology advisory and implementation firm. We take the hassle out of vendor evaluation, implementation, and ongoing support, specializing in phone systems, contact centers, networks, AI agents, and cybersecurity.

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Let UCA Run It at No Cost*

*If your project qualifies

UCA Portal

Regional Credit UnionFull technology refresh, four sites

On track
  1. Discovery
  2. Design
  3. Go-Live
  4. UC Cares

Workstreams

  • PhoneNumbers ported88%
  • NetworkCircuits ordered76%
  • Contact CenterQueues configured64%
  • SecurityControls in review41%

Illustrative portal view. Not client data.

Everyone on the same page

You Get the Visibility. We Take the Accountability.

You'll see every task, who owns it, and when it's due, all in one place. If something stalls, you'll know exactly where it's stuck, and getting it moving again is on us. You won't have to chase anyone down.

Read the video transcript

Changing your phone system? Here's what it looks like when UCAdvisors runs the project.

Everyone works from one shared plan. You, your vendor, and our team see the same thing, at the same time.

We start with intake and discovery. Then design, configuration, and testing at every location. We port your numbers, train your team, and then we go live. And for the first 30 days, UC Cares is right there with you.

Here's the best part. We do about 90% of the work for you. We need you about 10% of the time, mostly to make sure your call flows work the way you want them to.

Every task has an owner, every step has a status, nobody is chasing updates. You get the visibility while we take the accountability.

Want to run it yourself? Use our project software at no cost. Want us to run it for you? If you qualify, we can do it for you at no cost. Get started, see if you qualify, or book a call.

UCAdvisors. Change is Hard. We Make IT Easy.

What our team does

We Don't Just Manage the Vendor. We Do the Work.

Moving to a new phone system? We port your numbers, build every call flow, set up every phone, train your people, and stay on after go-live. We do the same for your contact center, your network, your security, and your AI agents.

We work with the systems you already run, from Avaya and Cisco to Jack Henry and Fiserv.

See every platform

How it works

What Happens After You Start?

Every project runs in three phases: Advise, Implement, and Support. You can follow every step in the UCA Portal, our project management software.

  1. Phase 1

    Advise

    1. Intake

      Tell us what needs to change.

    2. Discovery

      We learn how you work today and what the new system has to connect to.

    3. Design

      We map it out, and you sign off before we build.

  2. Phase 2

    Implement

    1. Implementation

      We build it, set up the phones, and move your numbers.

    2. Testing

      We test every call path before your customers ever do.

    3. Training

      Your people learn the new system before go-live.

    4. Go-Live

      We run the switch and stay on the line.

  3. Phase 3

    Support

    1. UC Cares

      The first 30 days of support from the same team that installed your system.

    2. Completed

      We hand off your training recordings and SOPs, and we're still here if you need us.

Questions About Making the Switch?

What an implementation really costs

The Price You Were Quoted Is Not the Price You Pay.

Your vendor quote covers the licenses. It doesn't cover the work to move onto them: porting numbers, rebuilding call flows, training everyone. That lands on your team. Here's what it looks like on a typical project.

Typical project

Regional Credit Union

Four branches · 150 staff · 20 contact center agents

What a typical implementation costs, by workstream, and what it costs with UCAdvisors
WorkstreamTotal cost (work + your team's time)Your team's time
Phone150 users$17,62575
Network4 sites$19,12072
Contact Center20 agents$40,25050
Security300 endpoints$28,45070
Total cost$105,445267 hrs
What you pay UCA*$027 hrs

Estimates based on published industry ranges and UCAdvisors project history.

*If your project qualifies. Eligibility depends on vendor, licenses, and locations.

Would your project qualify? It takes a couple of minutes to find out.

Let UCA Run It at No Cost*

*If your project qualifies

Three ways to work with us

How Can UCAdvisors Help With Your Project?

Run it yourself in the UCA Portal, have our team do the work, or get advice first.

  • Run It Yourself

    Use the UCA Portal, our project management software, at no cost. We've already built project plans for the work we specialize in, so you can start from a proven plan and run it on your own.

    Use Our Software for Free
  • We Do It for You

    Most popular

    Let us run the project for you. Our team handles the work from start to finish while you keep an eye on it in the UCA Portal. If you qualify, the implementation, training, and first 30 days of support won't cost you anything.

    Let UCA Run It at No Cost*
  • Get Advice First

    Not sure which vendor or solution is the right fit? We'll help you compare your options and evaluate the vendors. Once you've picked one, we'll implement it and support it.

    Book a Call

Trusted by 150+ businesses

Change is Hard. We Make IT Easy.